Updated: 1 January 2026

GoJudi Privacy Policy – Malaysian Player Personal Data Protection

Gojudi is committed to protecting the privacy and data security of every member. This policy explains exactly how we collect, use, store, and protect your information — with nothing hidden.

SSL
256-bit Encryption
PDPA
Full Compliance
KYC
Identity Verification
24/7
Security Monitoring

GoJudi's Six Data Protection Principles

We go beyond mere legal compliance — we go the extra mile to ensure your data remains safe and always in your control.

Military-Grade Encryption

All data transmitted between your device and gojudi's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Data Control in Your Hands

You have the full right to access, update, transfer, or delete your personal data. All requests are processed within 14 working days at no charge.

No Third-Party Data Sales

Gojudi has never and will never sell, rent, or disclose your personal data to advertisers or third parties without your explicit prior consent.

Malaysia PDPA Compliance

The gojudi Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected by law.

Minimum Data Retention

Gojudi only retains data that is strictly necessary for platform operations. Data that is no longer needed is securely deleted according to a defined schedule.

Personal Notification Controls

You can manage your communication preferences at any time — including opting out of promotional emails, system notifications, or any form of marketing communications from gojudi.

This Privacy Policy describes how gojudi handles personal data and forms part of your agreement with us. By using the gojudi platform, you agree to the terms set out below.

1Introduction

Gojudi values the privacy of every member who uses our platform. We understand that personal data is a trust placed in us, and we never take that responsibility lightly. This Privacy Policy is designed to give you a clear and honest picture of how your information is managed from start to finish.

This document applies to all users of the gojudi website, the gojudi mobile app, and all related services we provide. It covers data collection, purposes of use, storage methods, retention periods, your rights as a user, and how to contact us with any questions or concerns.

This policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. If you do not agree with any provision of this policy, please discontinue your use of the gojudi platform.

2Data We Collect

Gojudi only collects data that is strictly necessary to provide a safe, efficient, and responsible service. The following are the categories of data we collect:

Data You Provide Directly

  • Full name, national ID or passport number, date of birth, and gender.
  • Email address, mobile number, and residential address.
  • Bank account or e-wallet details for deposit and withdrawal purposes.
  • Identity verification (KYC) documents such as a copy of your MyKad or passport.
  • Information you provide when contacting our customer support.

Automatically Collected Data

  • IP address, device type, operating system, and browser version used.
  • Game session data including date, time, game type, total wagering amount, and results.
  • Deposit and withdrawal transaction history.
  • Website navigation data and app usage patterns.
  • General location information based on IP address (not precise GPS location).
Data Categories Primary Purpose Legal Basis
Identity Information KYC verification, fraud prevention Legal obligations
Contact Information Service communications, notifications Contract performance
Financial Data Payment processing, audits Legal obligations
Game Data Dispute resolution, fair audits Legitimate interests
Technical Data Security, platform improvements Legitimate interests

3How We Use Your Data

The data we collect is used solely for the purposes stated below. gojudi does not use your data for any other purpose without obtaining your consent first:

  • Identity Verification: Ensuring you meet the minimum age requirement and eligibility to play in accordance with Malaysian law.
  • Transaction Processing: Verifying and processing deposits and withdrawals securely and accurately.
  • Account Security: Detecting and preventing unauthorized access, fraud, and suspicious activity on your account.
  • Legal Compliance: Meeting reporting and compliance requirements under anti-money laundering (AML) and KYC laws.
  • Service Improvements: Analyzing usage patterns to improve platform performance and user experience.
  • Service Communications: Sending important notifications related to your account, transactions, and policy updates.
  • Marketing Communications: Sending promotional offers and bonus information — only where you have given your consent.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
gojudi does not use your gaming data to make automated decisions that adversely affect you without human intervention. Every significant decision involves a manual review by our team.

4Data Sharing

Gojudi does not sell your personal data to anyone. However, there are limited situations where we may need to share your data with certain parties:

Trusted Service Providers

We share only necessary data with third-party service providers that help us operate the platform, such as payment processing providers, identity verification services, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we direct.

Legal Requirements

Gojudi may be required to disclose your data to relevant authorities when mandated by law, court order, or official investigation. This includes law enforcement agencies, financial regulatory bodies, and tax authorities.

Your Rights

In cases of suspected fraud, money laundering, or serious security threats, we reserve the right to share necessary information with authorities or our security partners to protect the interests of the platform and other players.

gojudi does not share your data with advertising networks, third-party marketing companies, or any entity seeking to use your information for their own commercial purposes.

5Cookies & Tracking

Gojudi uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as secure login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and site speed.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Helping us understand overall user behavior for platform improvement purposes. This data is processed anonymously.

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the gojudi platform. For more information on managing cookies, please refer to your browser's help section.

6Data Security

We invest seriously in security infrastructure to protect your data from unauthorized access, loss, alteration, or disclosure. The security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • At-rest encryption for all sensitive information stored in our database.
  • Two-factor authentication (2FA) for all user accounts and internal staff access.
  • Real-time security monitoring 24 hours a day, 7 days a week by our security team.
  • Periodic penetration testing by independent security experts.
  • Strict access controls — only authorized staff may access user data, and only to the extent required for their duties.
  • Regularly scheduled encrypted data backups to ensure service continuity.
In the event of a data breach affecting your personal information, gojudi will notify you within 72 hours of becoming aware of the incident, in line with international best practices.

7Your Rights

As a gojudi member, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data when it is no longer required by us.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Receive your data in a structured, machine-readable format for portability.

Right to Restriction

Request restriction of your data processing while a dispute or review is in progress.

To exercise any of the above rights, please contact the gojudi privacy team. All requests will be processed within 14 working days and no charges will be applied.

8Data Retention & Deletion

Gojudi retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law:

  • Active Account Data: Retained for the duration that your account remains active on the gojudi platform.
  • KYC & Identity Verification Data: Retained for a minimum of 5 years after account closure, in line with Malaysia's AML legal requirements.
  • Financial Transaction Records: Retained for 7 years for audit and tax compliance purposes.
  • Game Activity Logs: Retained for 2 years for dispute resolution purposes.
  • Marketing Data: Deleted within 30 days after you withdraw your marketing consent.

Once the retention period expires, your data will be securely deleted using irreversible deletion methods. Records are only retained in anonymised form for statistical purposes.

9Links to Other Sites

The gojudi platform may occasionally contain links to third-party websites, such as game providers or service partners. gojudi is not responsible for the privacy practices or content of those sites.

We encourage you to read the privacy policy of every website you visit outside the gojudi platform. Links to external sites do not imply that gojudi endorses or supports their privacy practices.

10Policy Changes

Gojudi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material updates via:

  • Email notification to your registered address at least 7 days before the changes take effect.
  • A clear notice on the main page of the gojudi platform.
  • In-app notifications on the gojudi mobile app.

Continued use of the gojudi platform after the effective date of any update is considered acceptance of the revised policy. The date of the latest update is always displayed at the top of this page.

This Privacy Policy was last updated on 1 January 2026. We recommend reviewing this page once every three months to stay informed on how we protect your data.

11Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, the gojudi privacy team is ready to assist you:

  • Privacy Email: [email protected]
  • Customer Support: Via live chat on the gojudi platform, available 24 hours a day.
  • Response Time: All privacy enquiries are answered within 3 business days; formal data rights requests are resolved within 14 business days.

When contacting us regarding a privacy request, please provide your full name, registered email, and a brief description of your request so we can process it promptly and accurately.

If you believe gojudi has failed to handle your privacy complaint satisfactorily, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of PDPA 2010.

Your Data is Safe with GoJudi

Sign up today and enjoy an entertainment platform that is not only fun, but also protects your privacy to the highest security standards.

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